Terms & Conditions

Terms & conditions

By engaging the services of MacKenzie Martin (hereafter “Designer”), the Client acknowledges and agrees to the following terms. The Designer provides graphic design, branding, social media content, website visuals, and other creative services, with all project scope, deliverables, timelines, and fees agreed upon in writing prior to commencement. All quotes are valid for 30 days unless otherwise specified, and payment is due according to the agreed schedule, typically [1 Week from comfirmation of services]. Additional work outside the agreed scope will incur separate fees, and late payments may be subject to interest at [2 weeks] after 14 days. Project timelines are proposed in the project brief; the Designer is not liable for delays caused by the Client’s failure to provide materials, feedback, or approvals in a timely manner. The Client is responsible for providing accurate, complete, and timely information, reviewing drafts promptly, and approving or requesting revisions within agreed timelines. All designs, concepts, and deliverables remain the property of the Designer until full payment is received, at which point the Client is granted a non-exclusive, non-transferable license to use the deliverables for the agreed purpose only. The Designer retains the right to showcase work in portfolios, websites, social media, or promotional materials unless confidentiality is expressly requested in writing. The Designer provides [2] rounds of revisions; additional revisions will be billed separately. Deposits are non-refundable, and refunds for work in progress or delivered are not guaranteed. The Designer is not liable for indirect, incidental, or consequential damages resulting from the use of delivered work and is not responsible for outcomes or results from its use, including marketing or sales performance. Both parties agree to maintain confidentiality of sensitive information shared during the project. Either party may terminate a project with written notice, with payment required for all work completed up to the termination date, and deliverables handed over proportionally to payments made. These terms are governed by the laws of [Ontario Canada], and any disputes will be subject to the courts of the same jurisdiction. By engaging the Designer, the Client confirms they have read, understood, and agreed to these terms. The Designer may adjust or update these terms as needed, with notice to the Client, and continued use of services constitutes acceptance of any changes. The Client agrees that all communications, materials, and deliverables are used in compliance with applicable laws and regulations and assumes responsibility for such use. The Designer is not liable for force majeure events, including but not limited to natural disasters, internet outages, platform restrictions, or other unforeseen circumstances beyond their control.

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Acceptance of Terms via Payment: By receiving, reviewing, or paying any invoice issued by the Designer, the Client acknowledges and agrees that the Designer’s Terms and Conditions, accessible via the link provided on the invoice, have been read, understood, and accepted in full. Payment of any invoice constitutes the Client’s binding agreement to these Terms and Conditions, including all provisions regarding scope, fees, intellectual property, revisions, liability, and termination. The Client agrees that no further signature or written confirmation is required for acceptance, and that payment itself serves as legal acknowledgment and consent to be bound by all terms set forth.